Property damage is stressful enough. Insurance shouldn't make it worse.
We document damage and talk to your provider directly. Here's exactly what that does and doesn't mean.
The question you actually want answered. Most homeowners with coverage pay their deductible and not much else. We'll tell you exactly what to expect, in writing, before you sign anything, including where we think your policy won't cover something.
What we actually do
- Document the damage as we assess and treat it, in the format an adjuster expects
- Communicate with your insurance provider as part of the process
- Explain what we found in terms you can take to your adjuster
- Stay available to answer questions as the claim moves forward
Before you call your insurer, gather
- Photos or video of the damage, if it's safe to capture
- Your policy number and provider contact details
- A rough timeline of when the damage happened or was discovered
- Any prior inspection or maintenance records for the area
Straight answer
What we can and can't promise
We can document, communicate and advocate clearly on your behalf. We cannot promise coverage, approval or reimbursement amounts. Those decisions belong to your insurance provider, based on your specific policy.
Get help with your restoration.
We'll walk you through the documentation and what happens next.