After the fire, there's more to restore than what you see.
The visible burn damage is only part of the picture. Smoke, soot and heat travel through a structure well beyond the source, and each one needs a different response.
How you’d notice it
- Charring or structural damage at the source
- Soot on walls, ceilings or HVAC vents
- Persistent smoke odor throughout the property
- Warped or discoloured surfaces near the affected area
- Damaged wiring or systems within the fire zone
What waiting costs you
- Soot residue can continue to damage surfaces and finishes if untreated
- Smoke odor settles deeper into porous materials over time
- Water used to extinguish the fire can become a second, separate water damage problem
- Structural elements affected by heat may need further evaluation
Before we get there
Do this
- Confirm fire officials have cleared the property as safe
- Avoid touching soot-covered surfaces where you can
- Photograph visible damage for your records
- Call us to schedule an assessment
Common mistakes
Not this
- vacuum soot with a household vacuum. It grinds residue in further
- re-enter structurally damaged areas without clearance
- turn on HVAC systems that may be carrying soot
- discard damaged contents before they're documented
How we handle fire damage
Assess → Secure → Treat → Restore. The same four beats every time, scaled to whatever we find.
Assess
We evaluate structural, smoke and soot damage throughout the property, not just at the source.
Secure
The property is stabilised, including board-up or tarping where it's needed.
Treat
Soot removal, smoke odor treatment, and cleaning of affected surfaces and contents.
Restore
Structural repair and rebuild work to return the property to a safe, functional condition.
Other things we treat
Damage rarely stays in one category. If more than one of these describes your situation, that's normal.
Water damage
Extraction, structural drying, moisture mapping
Includes structure drying, moisture inspection, emergency water extraction
Mold
Assessment, containment, moisture correction
Includes mold inspections, moisture inspection, post-remediation verification
Smoke & odor
Residue, deodorisation, affected contents
Lead removal
Testing and removal in pre-1978 properties
Commercial
Restoration and maintenance for commercial property
Annual maintenance
Scheduled inspection to catch problems early
Get a straight answer about your property.
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