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Thorough damage documentation secured full coverage for the kitchen loss

Residential water damage.

Case 003ResidentialWater
Problem
A hot water line burst beneath Jennifer's kitchen island sink, damaging wood flooring, custom cabinetry, and drywall. She was unsure whether to fund the work herself or file an insurance claim.
Diagnosis
We assessed the affected materials and explained the scope of damage. Jennifer needed clearer documentation, a straightforward treatment plan, and costs she could compare before deciding.
Treatment
We prepared two estimates and treatment plans covering the self-pay and insurance routes. We also provided documentation to support the insurance review.
Result
Jennifer chose The Property Doctors, and State Farm approved coverage for the entire loss. The clear assessment and options helped her move forward with confidence.
Open-plan kitchen with the floor around the island taped off where a hot water line burst beneath the island sink.
Water stains along the base of the kitchen island, above the wood flooring.
Drying mats and hoses on the wood floor around the island, drawing moisture out from beneath the flooring.

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